Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept cancellations

Request a cancellation within: 6 hours of purchase

I don't accept returns or exchanges

But please contact me if you have any problems with your order.

Frequently Asked Questions

Do I see the final portrait before purchase?

You must purchase first, we will discuss details, and your portrait proof will be sent to you a few days later. You have final approval over portrait.

How long will my portrait take?

Your portrait will usually take 2 to 7 days, but turnaround can be shorter if it's not busy or up to 2 weeks during peak periods. Please inquire before purchasing if you are trying to hit a major event or need it quickly.

How to send the pictures for my order?

Please send them via Etsy message or to my email : michaportraits@orange.fr

Do I get a print delivered?

If you have chosen the "paper print" option you will receive your printed portrait by post.
If you have opted for the "digital file" you will receive the high resolution file on your email address.

Printing tips and advises

There are lots of creative ways to use your files! You can find closest printing centers online, they print from custom designs on stretched canvases, different kinds of paper, T-shirts, mugs, phone cases...etc. You can use your portraits to create greeting cards, wedding invitations, thank you cards, or use like avatar or profile picture. I can provide .psd,.png,.jpg files. Contact me if you have any question.

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